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Academy of Mathematics and Systems Science, CAS Colloquia & Seminars：The impact of COVID-19 on hotel customer satisfaction: Evidence from Beijing and Shanghai in China
新冠肺炎 酒店顾客 满意度 影响
2023/5/10
The purpose of this study is to provide better service to hotel customers during the COVID-19 era. Specifically, this study focuses on understanding the changes in hotel customer satisfaction during t...
A method for studying the development pattern of urban commercial service facilities based on customer reviews from social media
commercial service facility analysis based on road network constraints quantitative evaluation of urban planning
2016/7/8
Urbanization is one of the most important human social activities in the 21st century (Chaolin et al., 2012). With an increasing number of people visiting cities, the provision of adequate urban servi...
Web Tap Payment Authentication and Encryption With Zero Customer Effort
Public-Key Cryptography Digital Signatures Applications
2016/1/6
We propose a public-key authentication and encryption application
that secures the messages between Tap-Card-Pay application,
Tap-Card-Pay Systems Corporation, customers, and merchants allowing
the...
内蒙古科技大学经济与管理学院市场营销学英文课件Chapter1 Marketing：Managing Profitable Customer Relationships
内蒙古科技大学经济与管理学院 市场营销学 英文 课件 Chapter1 Marketing：Managing Profitable Customer Relationships
2015/8/12
内蒙古科技大学经济与管理学院市场营销学英文课件Chapter1 Marketing：Managing Profitable Customer Relationships。
Residential Customer Response to Real-Time Pricing: The Anaheim Critical-Peak Pricing Experiment
Real-Time Pricing Residential Customer
2015/7/31
This paper analyzes the results of a critical peak pricing (CPP) experiment involving 123
residential customers of the City of Anaheim Public Utilities (APU) over the period June 1, 2005
to October ...
Estimating the Customer-Level Demand for Electricity Under Real-Time Market Prices
Market Prices Customer-Level
2015/7/31
This paper presents estimates of the customer-level demand for electricity by industrial and
commercial customers purchasing electricity according to the half-hourly energy prices from the
England a...
The proposed model, while highly
stylized, maintains certain symmetry properties that allow us to obtain
equilibrium existence and uniqueness. We then study the comparative
statics of the model and...
The Value of a 'Free' Customer
Customer Value and Value Chain Auctions Network Effects Business Strategy
2015/4/20
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value...
东华大学供应链管理课件第十章 Pricing and Customer Value。
Innovation Corps researchers focus on medical applications rather than food safety in response to customer needs
medical applications food safety
2014/11/10
When Sunny Shah and his research colleagues at the University of Notre Dame developed a new diagnostic tool for detecting the presence of bacteria, viruses and other pathogens, they assumed that the f...
Reliability Assessment of a Power Grid with Customer Operated CHP Systems Using Monte Carlo Simulation
Power Grid Customer Operated CHP Systems Monte Carlo Simulation
2014/10/23
This thesis presents a method for reliability assessment of a power grid with distributed generation providing support to the system. The distributed generation units considered for this assessment ar...
广东外语外贸大学物流管理学课件Chapter 2 Putting the end-customer first
广东外语外贸大学 物流管理学 课件 Chapter 2 Putting the end-customer first
2014/8/15
广东外语外贸大学物流管理学课件Chapter 2 Putting the end-customer first。
Effects of Business to Business Relations on Customer Satisfaction and Loyalty in the Context of a Developing Country
B2b Relations Satisfaction Loyalty Structural Equation Modeling Turkey
2013/2/20
In the supply chain context, effective business to business (b2b) relationships are of core importance for companies to enhance their own ability to be more competitive in the marketplace, to create c...
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
Customer Satisfaction Criteria Priority Analytical Hierarchy Process (AHP) Worktops Product
2013/2/23
In cycle of attraction and keeping the customers, fulfilling the customer satisfaction via identifying of their needs is very important. So, identifying the amount of customer satisfaction and informe...
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
Call Center Customer Satisfaction Information Intelligence Queue Time Time
2013/2/19
The aim was to investigate customers’ satisfaction with telephone waiting time using data collected among 3013 customers who were asked for their waiting time satisfaction, information satisfaction, a...